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Technical Support

If you encounter a technical problem with the app, please use this form:


Please provide your support ID if you suspect issues with your account. You can find the support-ID in the app under Settings / Account. Tap and hold the ID to copy it to the clipboard.
Fields marked with * are mandatory. We use the information provided here to process and reply to your request. Please take note of our privacy policy.

This contact form is not for medical questions or interventions. In such cases, always contact your general practitioner, a phone number stored in the app or dial your local emergency number.
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